Media and information literacy of older people in Chile: guidance based on their daily needs and interests in the context of COVID-19
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This article analyzes the main interests and information needs of older people in Chile during the COVID-19 pandemic, in order to provide guidance to improve media and information literacy programs. A qualitative descriptive methodology is applied, with a phenomenographic approach, and in-depth semi-structured interviews are used with four elderly people (between 60 and 79 years old) residing in Chile. The analysis of the results reflects that most of the activities carried out by this group in digital and social media have as their objective communication, entertainment, learning and the search for information (according to diverse personal interests); conducting business procedures and transactions based on personal and daily needs also becomes relevant during isolation. . However, the sustained use of platforms such as Google, Facebook, YouTube and WhatsApp facilitates access to a large amount of misleading or false information, and makes the selection and validation process more complex. In this sense, media and information literacy programs are configured as sustained and necessary inclusion initiatives to counteract this phenomenon, ensure the critical use of information, and develop skills that allow them to live with digital autonomy.
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